mm398's Responsible Gambling Policy

Gambling should be enjoyable. At mm398, we put your safety and healthy gambling habits first. You can find self-control tools, our 21+ policy, and help resources right here.

Why We Take Responsibility

mm398 is a platform built for gambling enthusiasts in Myanmar. Player safety is always our top priority. Gambling should be about fun and entertainment — we do not want anyone playing under financial stress or emotional pressure.

We believe gambling is a form of entertainment. As long as you see it that way, we are here with you. But if you ever feel your gambling is getting out of control, you can reach us right away. Responsible gambling is not a course we offer — it is a policy we stand by.

Important Notice: mm398 is for players aged 21 and above only. Anyone under 21 is not permitted to participate. Your age will be verified, and registering with false information may result in your account being blocked.

Self-Control Tools

Players on mm398 have access to tools that let them set their own limits. You can request the following controls through Support.

Financial Limit

Deposit Limit

You can set a maximum amount you are allowed to deposit daily, weekly, or monthly. This is one of the best ways to keep your budget in check.

Time Limit

Session Time Limit

You can request a Session Time Limit to cap how long you spend on the platform. Once the set time is reached, your account will be temporarily paused.

Break

Time-Out (Temporary Block)

Want to take a break from playing for a few weeks or a month? With the Time-Out feature, you can lock your account for a period you choose.

Self-Exclusion

Self-Exclusion (Protective Block)

Is gambling becoming a problem? By requesting Self-Exclusion, you can fully block your account for a set period (6 months to 5 years).

Loss Limit

You can set a maximum amount you are allowed to lose per day or per week. Once the limit is reached, your play will stop automatically.

Get Help

24/7 Support Contact

If you run into any gambling-related problems at any time, contact our 24/7 Live Chat directly through the Website. Support is available in Burmese.

21+ Age Restriction Policy

mm398 strictly prohibits players under 21 years of age. This is not only a legal requirement — it is a policy we set ourselves to protect the healthy development of young people.

We may verify age at the time of account registration and deposit. If a player is found to be under 21, the account will be blocked and any funds will be handled in accordance with our policy. If you suspect a family member or friend who is underage is playing, please notify our Support team.

Players under 21 are not allowed
Verification documents may be requested
Accounts opened with false information will be blocked
Child and youth protection is our top priority

How to Check Your Own Gambling Habits

Ask yourself the questions below — if you can honestly answer "yes" to any of them without hesitation, you should consider slowing down:

Are you betting more than you can afford to lose?
Are you continuing to play in hopes of winning back your losses?
Are you neglecting your family or work because of gambling?
Have you tried to stop gambling but been unable to?
Have you ever borrowed money to gamble?

If you answered yes to any of these questions, contact mm398 Support right away — we are ready to help.

Steps to Activate Control Tools

You can easily request personal control tools through our Support team:

Log in via mm398

Tell us what limit you need

Explain to the Support team what type of restriction you want — you can request a deposit limit, play time limit, Time-Out, or Self-Exclusion.

Set the period and amount

Provide the amount limits or time period you want applied. Support will confirm and put it in place immediately.

Get your confirmation

After the restriction is applied, Support will send you a confirmation. If you wish to change a restriction, the change will not take effect immediately — a Cooling-Off period will apply.

Tips for Building Healthy Play Habits

Set a budget

Before you play, decide on a fixed amount you are willing to lose and stick to it. A budget planned in advance works better than making decisions in the middle of a session.

Limit your play time

Set a time limit before you start. Playing for hours without a break affects your judgment. Take breaks — playing should still feel enjoyable as entertainment.

Play for fun

Do not treat gambling as a source of income. You can enjoy it — but weigh your expectations against the risk of losing before you play.

Do not chase your losses

Chasing losses by continuing to play is a common problem. If you ever feel the urge to keep playing after a losing day instead of stopping, quit the game immediately and contact support.

How to Get Help

Do you feel like gambling is becoming a problem? Do you think a family member or friend is struggling? Reach out to our 24/7 Support team — we'll help you confidentially and without judgment.

Live Chat — Via Website (24/7)

[email protected]

Questions About Responsible Gambling

Protection stays in place for the full Self-Exclusion period. Once the period ends, you can decide to start playing again yourself. However, the restriction can only be lifted after a Cooling-Off period has passed — this gives you time to reconsider your decision.

Yes — when you request a deposit limit, the Support team will apply it right away. If you want to reduce or remove the limit, the change will only go through after a Cooling-Off period. This is to prevent the limit from being bypassed on a quick decision.

If your device is in an environment where children can access it, log out of your mm398 account. Avoid sharing your password. You can also use your device's Parental Control settings. If you suspect someone under 21 is playing, let our Support team know — we will check and take protective action.

No. Gambling is a form of entertainment. Playing with the expectation of making money can lead to losses and more serious problems. Treat gambling as an entertainment expense and only play with amounts you can afford to lose.

You can return only after the Time-Out period has fully ended. During the period, there is no way to play or make deposits. Even after it ends, we recommend taking time to reflect on your situation before returning to play.

Start by talking to them openly — approach the conversation with care. You can contact mm398's Support Team on their behalf to request Self-Exclusion. It is also worth seeking professional help.

Stay in Control of Your Play

Gambling should be fun. Whether you need help setting a budget or want to use our control tools — our Support team is available at any time.

Games You Can Play Safely at mm398

You can learn more about gambling-related information here: