mm398 Privacy Policy
We are committed to keeping your personal data safe at mm398 — this page openly explains how your data is handled.
Policy Summary
This privacy policy clearly explains how personal data of players using the mm398 platform (https://mm398.app) is collected, what it is used for, who it is shared with, and how it is protected.
By using this service, players are considered to have agreed to the data handling practices described in this policy. Please read and make sure you understand this policy. If any part is unclear, you can contact our Support Team.
1. Types of Collected Information
mm398 collects only the following types of information in order to provide our services and protect the security of players' accounts.
Personal Profile Information
The following data is collected when you register an account and when you log in —
- Full name (first name and last name)
- Date of birth (for 21+ age verification)
- Contact details — email address, phone number
- Bank / payment information related to financial transactions
Technical Data
The following are recorded to improve service quality and for security checks —
- IP address and computer / mobile device specifications
- Browser type and operating system version
- Website access logs (session logs)
- Cookies and similar tracking technologies
Gaming Data
Gameplay records, deposit / withdrawal records, bonus usage, and responsible gaming history are retained.
2. Purposes of Data Use
All collected data is used only for the specified purposes. It will not be used for anything beyond those purposes.
Account Management
Creating, verifying, and maintaining a player's account — this is the primary purpose of the policy. Age verification for the 21+ limit is also included here.
Financial Transactions
Only the data necessary to process deposits, withdrawals, and bonus payouts is handled at the time of the transaction.
Security and Fraud Prevention
Technical data is reviewed to detect and prevent unauthorized access, financial fraud, and game-related cheating.
Customer Service
Records are referenced when handling player inquiries and complaints. Communication records are maintained responsibly.
Service Improvement
Data is collected to analyze how players use the platform, resolve technical issues, and improve the user experience.
Responsible Gaming
Gaming history is reviewed to identify and assist any player showing a potentially harmful pattern of play.
3. Cookie and Tracking Technology
The mm398 website uses cookies and similar technologies (Session Tokens, Local Storage) for the following purposes.
Essential Cookies
These are strictly required to maintain login sessions and keep game sessions active. If these cookies are blocked, the website will not function properly regardless of how well it is built.
Analytics Cookies
These are used to analyze website usage patterns. The data collected is not linked to individual players and is reviewed only as aggregated insights.
You can block or delete cookies in your browser settings, but please note that doing so may affect the quality of some services.
4. Data Sharing Policy
Players' personal information will never be sold to third parties under any circumstances. We keep it in our possession under normal conditions. However, some collected data may be shared with third parties in the following cases —
Service Contractors
Payment processors and technical support service providers will only receive the data they need to carry out their services, and they are held to the same protection standards as us.
Legal Requirements
When fulfilling requests from judicial authorities (where legally ordered), only the required data will be provided, and the player will be notified in advance to the extent permitted by law.
Fraud Prevention
Only certain financial transaction data may be shared with organizations that investigate financial fraud or unfair gaming practices.
When a player's data is shared in this way, we will ensure it meets at least the minimum protection standards stated here.
5. Data Security Measures
mm398 applies technical and organizational measures to protect players' personal information.
SSL Encryption
All data transfers are protected with TLS/SSL encryption protocols.
Access Control
Player data can only be accessed by authorized staff.
Secure Data Storage
Data is stored on secure servers and backed up regularly.
Regular Audits
Security checks and threat monitoring are conducted on a regular basis.
Please note that no technology system can guarantee 100% security. Each player is responsible for keeping their account password private and not sharing it with any third party.
6. Data Retention Period
We do not retain any collected data for longer than necessary. The retention period is determined by the following policy —
Active Accounts
Personal data and gaming records are kept for as long as your account is active. They are necessary for providing the service.
Closed Accounts
After an account is closed, financial transaction records are kept for six years for legal compliance and fraud prevention. All other data is deleted.
Login Records
Access and technical log data are kept for one year, then deleted. They are used for security checks only.
7. Players' Data Rights
Every player using the mm398 platform has the following rights regarding their personal information.
Right to Access
You can request to view the data mm398 holds about you. Contact Support to make this request.
Right to Correct
If you find that your personal data is incorrect, you can request a correction. Some verification steps may be required for financial data corrections.
Right to Delete
You can request deletion of your data as long as it does not conflict with legal requirements. Deleting active gaming and financial transaction data may be restricted by law.
Right to Restrict Data Use
You can request that your data not be used for analytics. Data that is strictly necessary to provide the service will continue to be processed.
To exercise any of these rights, contact [email protected] with information that can verify your account identity.
8. Child Protection
mm398 services are for players aged 21 and above only. We do not knowingly collect data from anyone under 21. If we become aware that a minor's data has been collected, it will be deleted immediately. Parents or guardians who discover that their child has an account should report it to [email protected] right away.
9. Policy Updates
This privacy policy is reviewed regularly and may be updated as needed. When changes are made, the date will be updated in the "Last Updated" section on this page. For significant changes, a notice will be posted on the website.
Significant Changes
If there is a significant change to how your data is used, players will be notified directly at least 30 days before it takes effect.
Continued use of the service after a policy update means you accept the revised policy.
10. Contact and Closing
mm398 has written and follows this privacy policy to protect the trust of Myanmar players. Our goal is for every player to understand how their data is handled and to have a smooth, secure gaming experience.
Contact Us for Privacy Matters
For questions, data requests, or complaints related to this policy —
Our 24/7 Support Team is available to assist in Myanmar language. You can also use the Live Chat on the website to get in touch.